ANS has implemented solutions which have managed over 750,000 cases.
Putting clients first to optimise outcomes
ANS case management solutions are designed to put clients needs first and provide for the efficient management of all service providers in one integrated solution.
Comprehensive case management systems
Applied Network Solutions ( ANS ) are experts in the delivery of case management solutions, which cater for clients with multiple vulnerabilities.
While originally developed for refugee and asylum seekers, RIPS is now a COMPREHENSIVE case management solution, which can be configured to handle any type of case and offers better value for money than any other case management system:
- adult social care
- citizen’s advice
- housing
- education
- cultural integration
- legal aid
- medical care
- psychosocial care
- subsistence
- detainee services
- children’s services
- outreach services
Extensible solutions tailored to your requirements
While most case management systems focus on legal cases or just a few services, our software solutions can be easily extended to address any service requirements.
Designed to support your working practices
Why modify your workflows to suit your case management software, when you can have a case management solution, which is tailored to your working practices.
A case management system which handles documents as well as case records.
When you are managing cases, you need somewhere to hold associated documents as well as records. Our solutions allow digital files such as case notes to be uploaded into client-specific folders, and these folders can be accessed easily and quickly by staff authorised to access the client record.
Online client portals help clients access their records easily and quickly, and can improve outcomes for cases
Through portals, new clients can self-register, which enables key information to be collected and cases to be referred to the best qualified caseworkers.
Clients want to know the status of their case. ANS can deliver online portals, which allow clients to track and monitor the status of their cases.
A case management solution which handles payments and finances
When you manage cases, you may incur disbursements, and suppliers and sponsors have to be paid. Our solutions can integrate with secure payment solutions such as STRIPE and PayPal, to make the settlement of disbursements easy and simple.
Support for best practice
Our case management systems allow you to configure prefer care pathways, which guide caseworkers towards achieving deadlines with automated reminders ensuring that caseworkers are guided towards using best practice.
Automated communications and notices
Our solutions are all configured with a built-in scheduler, which can pick up changes in the status of records. This means that you can track critical changes and automate the sending of alerts to appropriate parties to prevent cases being neglected and to ensure positive outcomes for cases .
Compliance with GDPR and role-based security.
ANS solutions support single sign-on and role-based security, which ensures that caseworkers are empowered with functionality appropriate to their role.
ANS takes client security further by ensuring that caseworkers can be restricted from seeing cases, which they have not been allocated. This provides clients reassurance that they know who has access to their records. This is particularly important in children’s services, trafficking and women’s services.
Integration with cataloguing services
Applied Network Solutions (ANS) are experts in catalogues and are certified members of the Chartered Institute of Librarians and Information Professionals (CILIP). ANS are the authors of 247lib.com, which is a robust online cataloguing and library management solution.
Venue and accommodation catalogues allow caseworkers to match suitable accommodation to clients who need accommodation. Suppliers/sponsors of accommodation can register their accommodation online, so that caseworkers can easily see what accommodation is available. This can be used for programs such as ‘Homes for Ukraine’.
Jobs can be advertised in online catalogues. Suppliers will self-register the jobs they have available, while caseworkers can match jobs to skills available.